Shipping & Returns

Shipping

Outdoor Stockroom Shipping Table

Standard Shipping
     Free Shipping Over $50
     Orders made before 3pm EST will be shipped same business day
     In stock items will normally arrive in 3-6 business days

Express Shipping
     Orders made before 1pm EST will be shipped same business day
     In stock items will normally arrive in 1-2 business days

Overnight Shipping
     Orders made before 1pm EST will be shipped same business day
     In stock items will normally arrive overnight

Other information
     We exclusively use the USPS to ship our packages
     Business days may not include weekends or holidays
     Allow 1-2 additional days to Alaska or Hawaii

 

Returns Policy

We want to make you a happy customer. We will try to work with you to try to solve any problems. Original packaging needs to be intact and usable. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect item.)

Keep in mind that most of the brands we sell have a warranty, some with lifetime warranties. 

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please
CONTACT US with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

 

 

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